Travellers from across the globe representing all generations, now have a common interest in activities and experiences that are now influencing, indeed in many cases driving their travel decisions, according to new travel trends research from Expedia Group Media Solutions.
The research underscores the notion that cultural and
once-in-a-lifetime experiences, exploring new destinations and interactive
activities, are ranked by all generations significantly higher than value or a
discounted price.
Arabian Travel Market 2020, which takes place at Dubai World Trade Centre from 19-22 April 2020, will bring together travel and tourism experts from across the globe to discuss the burgeoning global tours and activities market, which according to New York-based Skift Research, is estimated to be worth $183 billion this year, a 35% increase since 2016.
“Although all generations are now looking for activities and
experiences, above all else, what makes this market more complex, is the
individual preferences and demands of each generation and of course ultimately,
the challenge facing marketers trying to engage with them,” said Danielle
Curtis, Exhibition Director ME, Arabian Travel Market 2020.
ATM is holding a series of seminars on its Global Stage identifying the latest in hospitality concepts as well as the most recent trends in cultural tourism to future developments in the wellness economy and responsible tourism. And addressing these issues ATM has recruited industry experts from Kerten Hospitality, Accor, as well as representatives from Abu Dhabi and Ajman tourism boards.
Activities and experiences tie all generations together, but preferences disrupt broad-based offerings for a global market worth $183 billion up 35% over last 5 years.
Boomers, born between 1946 and 1964 are the least concerned
about budget and are especially interested in sightseeing and in the case of
American tourists, 40% will plan their holiday around food and drink. They want
safety, security and service and the so-called Platinum Pensioners are a much
sought-after demographic – they want to relax and generally avoid long haul
trips.
Gen X travelers who are now typically aged between 40 and 56
years, travel least out of the generations, due to corporate careers, 50% of
all leadership roles worldwide are occupied by Gen Xers. As such they value
work-life balance and prefer relaxing holidays to de-stress. Interestingly, 25%
of Gen X will accept word of mouth during their decision-making process and are
especially drawn towards cultural experiences Expedia research found that 70%
enjoy museums, historical sites and art galleries.
Generation Y or Millennials, who are today aged between 25
and 39, are the most talked about generation and are the undisputed champions
of the frequent traveler title, technically adept and the great disrupters.
More than anything, Millennials crave adventure and experiential variety and
although they are careful with their budget, in gross terms it the largest
submarket by revenue, generated through sheer volume.
Ipsos research in September 2018, concluded that 25% of the
MENA region’s population is made up of Millennials; 97% are online; 94% are
present on at least one social platform; 78% share content weekly; 74% have
interacted online with an brand and 64% are always looking for best offers and
deals available. This may have something to do with the fact that 41% of MENA’s
Millennials feel overwhelmed by financial burden, and only 70% of those of
working age, are actually employed.
“One emerging trend travel and tourism experts will be
watching is Generation Alpha – the children of the Millennials. According to
Skift these kids, born after 2010, will start making their own travel
arrangements well before the end of this decade and there is a belief that they
are expected to be even more disruptive than their parents,” added Curtis.
Finally, Generation Z, those born
between 1996 and 2010, aged between 10 and 24 years, spend 11% of their travel
budget on activities and tours the highest of any generation according to
Expedia research. What sets this open-minded, interactive generation apart from
the others, is that 90% are inspired by peers on social networks and 70% are
open to creative ideas. As true digital natives, they are comfortable
researching, planning and booking their travel from their mobile phone and
yearn for new, unique and authentic experiences.
“So, in response, apart from the challenges of marketing to
these disjointed generations, the ATM seminars will also be examining how
hotels, destinations, attractions, tours and other activities are created,
packaged and priced, to meet demand. We will also be launching the Middle
East’s first ever edition of Arival Dubai @ ATM showcasing the next generation
of in-destination trends and innovation, as well as exploring the various
opportunities that sector presents,” said Curtis.
ATM, considered by industry professionals as a barometer for
the Middle East and North Africa tourism sector, welcomed almost 40,000 people
to its 2019 event with representation from 150 countries. With over 100
exhibitors making their debut, ATM 2019 showcased the largest ever exhibition
from Asia.
For more news about ATM, please visit: https://arabiantravelmarket.wtm.com/media-centre/Press-Releases/
